tried just about everything. next i will try a friends phone but so far carplay is useless or intermittently useless. i put a support call to apple and says it may be my phone. i kinda doubt it. i have done all else that the internet has asked me, ie changed cables etc to no avail. carplay was a big reason i was gonna pick any car and the passport was on the list of compatible cars. i think someone lied to me on this issue. anyone ahving a good experience>??