[baileykevin]

Here's the dealers response.

 

[fmartin]

Here's the dealers response.
View attachment 3751

Sad to say but that is their procedure as per Honda’s repair manual:

Man, hopefully that doesn’t happen again, that seems like it could be dangerous in certain situations..

 

[baileykevin]

Sad to say but that is their procedure as per Honda’s repair manual:

View attachment 3754
View attachment 3755

Man, hopefully that doesn’t happen again, that seems like it could be dangerous in certain situations..

True, but I am already in touch with Honda Corporate. I just can't trust "intermittent" issues that could mean life or death.

 

[fmartin]

True, but I am already in touch with Honda Corporate. I just can't trust "intermittent" issues that could mean life or death.

Yeah that’s pretty sketchy IMO.. I live in Oklahoma and if I were trying to rush home to beat a tornado (as I typically do after work April-May) and my transmission just said “naw not today” after being at Honda for said issue, I would probably have to choke a bitch. Keep us posted on your progress with them!

 

[baileykevin]

Yeah that’s pretty sketchy IMO.. I live in Oklahoma and if I were trying to rush home to beat a tornado (as I typically do after work April-May) and my transmission just said “naw not today” after being at Honda for said issue, I would probably have to choke a bitch. Keep us posted on your progress with them!

I doubt it will go far, all I can do is wait for it to happen again and pray to God me and my family are safe when it does. Isn't that horrible to think that way? I think it is especially when I dumped more of my hard earned money into someone like Honda vs spending less with another manufacturer and probably feel safer.

Sucks to be me and any future Honda owner with this same issue. Ridiculous...

 

[alex86]

I doubt it will go far, all I can do is wait for it to happen again and pray to God me and my family are safe when it does. Isn't that horrible to think that way? I think it is especially when I dumped more of my hard earned money into someone like Honda vs spending less with another manufacturer and probably feel safer.

Sucks to be me and any future Honda owner with this same issue. Ridiculous...

IN THE ALTERNATIVE..

park your car at the dealership... until they fix it.... not just clear the codes....
safety is critical... PERIOD...

clearing codes without a fix is not a fix....

At least you have in writing from them that codes appeared and documented by the dealership.. YOU SHOULD HAVE taken a photo with your cell phone as your proof!!.....

Drive safe.. REPORT defect incident to Federal Highway safety .... easy to do online..

 

[baileykevin]

IN THE ALTERNATIVE..

park your car at the dealership... until they fix it.... not just clear the codes....
safety is critical... PERIOD...

clearing codes without a fix is not a fix....

At least you have in writing from them that codes appeared and documented by the dealership.. YOU SHOULD HAVE taken a photo with your cell phone as your proof!!.....

Drive safe.. REPORT defect incident to Federal Highway safety .... easy to do online..

I agree with you 100%.

Yes I have pics of it. Look on page 1 on this thread. A Honda case manager was just assigned to this case now. They will be working with the dealership. Otherwise I'll file a lemon law complaint in the end.

 

[karendeleon]

My wife has a '17 CRV EX-L and so far.....with 13k miles there hasn't been a single issue. It's my own fault for buying the Passport. I read about the transmision issues that the Pilot had, but then I read that Honda fixed many issues on the transmission for the Passport. I was looking for a vehicle that wasn't too long like the Pilot as I didn't need 3rd row so the Passport fit he bill.

I sure am kicking myself now. I paid near $40k for a vehicle that has constant issues and it has been in the shop nearly 25% of the time since I've owned it.

My wife has a '17 CRV EX-L and so far.....with 13k miles there hasn't been a single issue. It's my own fault for buying the Passport. I read about the transmision issues that the Pilot had, but then I read that Honda fixed many issues on the transmission for the Passport. I was looking for a vehicle that wasn't too long like the Pilot as I didn't need 3rd row so the Passport fit he bill.

I sure am kicking myself now. I paid near $40k for a vehicle that has constant issues and it has been in the shop nearly 25% of the time since I've owned it.

I'm right with you. I only have 2,000 miles
I'm dissapointed the Honda product. At 40k, it should be better.
Paint issues
Blind spot fault
infotainmaent dispaly showed rear camera while driving
Steering wheel controls problem
Door seals
Rear hatch not opening all the way
Hard shift in third gear, only happens when the car sits for a few days.
I have the district manager involved
Called Honda and opened a case

Right now I'm riding it out for the lemon law

 

[baileykevin]

I'm right with you. I only have 2,000 miles
I'm dissapointed the Honda product. At 40k, it should be better.
Paint issues
Blind spot fault
infotainmaent dispaly showed rear camera while driving
Steering wheel controls problem
Door seals
Rear hatch not opening all the way
Hard shift in third gear, only happens when the car sits for a few days.
I have the district manager involved
Called Honda and opened a case

Right now I'm riding it out for the lemon law

You have those at only 2k miles?

The Honda case manager they assigned to me is an absolute joke. She won’t call me at the designated times as I can’t speak to her while at work. I let her know when I’m available and she purposely calls me at the opposite times and just leaves a voice mail.

I’m also going to approach the lemon law.

 

[karendeleon]

You have those at only 2k miles?

The Honda case manager they assigned to me is an absolute joke. She won’t call me at the designated times as I can’t speak to her while at work. I let her know when I’m available and she purposely calls me at the opposite times and just leaves a voice mail.

I’m also going to approach the lemon law.

I plan on doing the same. The engine is great, but for a new car .I'm pissed.

 

[baileykevin]

I plan on doing the same. The engine is great, but for a new car .I'm pissed.

What’s happening with yours?

 

[karendeleon]

What’s happening with yours?

-Paint issues
-Blind spot alert
-Door seals
-Rear camera came on while driving
-Hard shift in third, only happens when car sits for a few days
-Radio steering control not responding
What's next?

 

[baileykevin]

-Paint issues
-Blind spot alert
-Door seals
-Rear camera came on while driving
-Hard shift in third, only happens when car sits for a few days
-Radio steering control not responding
What's next?

What does your lemon law attorney say ?

 

[karendeleon]

What does your lemon law attorney say ?

I have not looked to an attorney. I filed a complaint and received a case from Honda. My lemon law says 3 times for a repair and it should go to the next level.
Right now going I'm going thru the pain of what Honda will do.

 

[baileykevin]

I have not looked to an attorney. I filed a complaint and received a case from Honda. My lemon law says 3 times for a repair and it should go to the next level.
Right now going I'm going thru the pain of what Honda will do.

As in a Honda case manager? I have one too, but they’re worthless. All they told me that they would do is overlook what the dealer is going to do. Otherwise they’re not doing a single thing for me.
Problem for me is that the dealer isn’t able to find anything wrong....supposedly.

 

[karendeleon]

As in a Honda case manager? I have one too, but they’re worthless. All they told me that they would do is overlook what the dealer is going to do. Otherwise they’re not doing a single thing for me.
Problem for me is that the dealer isn’t able to find anything wrong....supposedly.
I have video and pics. The very hard shifting in 3rd. They have not duplicated yet.

 

[karendeleon]

I have video and pics. 3rd gear hard shifting they have not duplicated, yet

 

[alex86]

I am at 4 visits to service
15 days vehicle being serviced

another trip due this week for them to try again

email sent to honda via web site..

car still not yellow

ymmv