[sandraandrews]

I went to my dealer service dept this morning because I had a minor issue with my driver side mirror moving on its own everytime I opened the door from the parked locked position...easy fix ..it had to do with the memory seating..any way as they where writing my order in their system a recall pops up and she asked me if I want to take care of it now...of course I said yes....when I asked her what was the recall she said it was some module that controls many systems in the car ,all I could remember right now is the at&t hot spot and honda link and a whole bunch of other ones ....I was at the dealer for about three hours ...the work order said( telematics control unit update )and (TGS -A11 control unit) ...just wanted to let all of you guys waiting for your passports to ask about it before you take your baby home....

 

[tonya71]

Nice

 

[aarondixon]

Not Nice at all... Will Dealers pre-fix the Passports on their lots before selling them, or is this what we all have to look forward to?

 

[kristenwilliams]

What trim do you have? Cars dot com lets you look up recalls and this was on an elite

 

[aarondixon]

Or you can use the Honda website:
https://owners.honda.com/service-maintenance/recalls

 

[kristenwilliams]

Or you can use the Honda website:
https://owners.honda.com/service-maintenance/recalls

Thanks for the tip. Same result, no recall

 

[blankenshiplaura]

I think those VIN lookup sites are only for safety related recalls.

 

[tonya71]

Not Nice at all... Will Dealers pre-fix the Passports on their lots before selling them, or is this what we all have to look forward to?

I agree, I was being sarcastic. Imagine paying MSRP to have a problem a week later. But, that's just another reason to not rush in and buy this car. These days most cars manufacturers have recalls. maybe they should be thankful that some are willing to try it out and give them a fair deal.

It's funny, I hear Honda commercials but not a peep about the new passport. Let's make a few .... put em out there at a high price.... let the public be guinea pigs ... and if it seems to work then we will get serious about making and selling them.

 

[blankenshiplaura]

Lots of cars have recalls for software updates after the sale. If it's not safety related they usually just accomplish it at the next service visit. They should notify you, though.

Other products I've had with post-sale software/firmware updates are cell phones, cameras, printers, TVs...

 

[tonya71]

Lots of cars have recalls for software updates after the sale. If it's not safety related they usually just accomplish it at the next service visit. They should notify you, though.

Other products I've had with post-sale software/firmware updates are cell phones, cameras, printers, TVs...

. I agree recalls happen. But a rogue mirror and a recall on a car a few weeks old ??? Usually recalls happen later after unforeseen things or glitches show their face. The car is only weeks old! Did they test these things. I can get a printer for $40. But I want my 40 k car to be thoroughly tested and in perfect working order when I buy it. At least give me a few months of feeling that new car high before problems show up.

It will be interesting to see consumer reports testing . I'm not dropping the Passport entirely off of my list but now more than ever want to give the decision a little breathing room. I'll keep an eye on it. For me the 2020 highlander is the biggest contender. And I am almost sure they will have recalls too. So I have a few months to wait.

I know some people are in a situation where they have to buy something now . Existing car totaled etc.... That makes it tougher. But if towing capacity is not a concern for them , there are a lot of other sportier and good options.

Trying hard to still keep the Passport in the running.

I think they may I have done better to make a CRV off road. More sporty. Put V6 in it with 10 speed transmission. And add six inches to it.

People would then understand they would have to pay more than crv for more car.

Not more for less car.

And imo the crv looks better then both Pilot and passport.

 

[micheallane]

A new engine would make the CRV almost perfect.... hopefully a 2020 possibility... ?

 

[andrearobinson]

. I agree recalls happen. But a rogue mirror and a recall on a car a few weeks old ??? .

Sounds like the "rogue mirror" wasn't really a "problem". Seems like it adjusted with the memory seat as it suppose to do. After you adjust it to your liking, you need to store it with the memory button again.

 

[blankenshiplaura]

It's probably because the stakes are high and production/sales schedules have to be met to compete. The "TCU Product Update" could just be adding Hondalink functionality or new menu items to the infotainment. In that case it would be foolish to delay production and sales for a minor update. I don't know exactly what it is, but I'll agree that the word "recall" could make someone feel uncomfortable.

 

[dpatterson]

Same thing happened with my 2017 CR-V. I had a recall for a fuel pipe leak issue fairly early on. New models / model years often have little things to be fixed, then they settle down into a period of stability. The Passport should be better than most since it's 90% Pilot.

See the Bathtub Curve:
https://en.wikipedia.org/wiki/Bathtub_curve

 

[juliaramirez]

Got message left on my cell phone from Honda about this same recall. Contacted dealer they seemed to think it related to all Passports, at least it was on all the ones they had received. Not very happy, seems like it should have been caught before now. Don’t know if problem was related to all Passports, or they just had to check them all.

 

[tonya71]

Hmm maybe dealers don't want to discount them off MSRP because they know they are going to have to use their resources to fix them?

 

[sandraandrews]

I just wanted to make it clear that I knew the mirror was a minor issue I just didn't know it was linked to the memory seats..it was quicker to pass by my dealer which is only 10 minutes away to get it fixed than me reading the manual.my salesman even offered to have someone come to my house to pick up the car and take it to the service dept.for me and bring it back.I just didn't want to be left with out a car for the day..and as for the recall they happen sometimes ..this one was not as bad as some ..my Ridgeline I think had a bad one which they had to keep the car for two days to replace a faulty rear wire harness that was letting water into the plug connectors and shorting out the main computer on the truck..I was told they needed to remove the whole rear bed to get to the harness...Another thing I noticed at the dealer while I was waiting is that they had two new passports parked on the side of the service station with recall signs on the windshields so I think it would be a smart thing for dealers to take care of the problem before letting someone drive off the lot with one..

 

[aarondixon]

Well the first questions I will be asking my salesperson when I start negotiating if if the vehicle has been subject of a Recall and if it has been fixed, get them back on their heels...

 

[carolynjohnson]

Its a very low level software update installed in Touring and Elite trim models. It manages the ATT 4G connection inside the car.

 

[aarondixon]

sounds like more of an update than a recall...