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Anyone have any issues with the infotainment system? Suddenly no audio, no sound for any connected device or even radio. Some features state it won’t work while car is moving- car is stopped; some say it won’t work while car is off - car is on and vice versa.
This just happened to me as well. Unfortunately, removing fuse 15 did not work; had to disconnect power from battery. One more thing to add to 5000 tune up / check up, which is coming up soon. Will carry tools with me to disconnect power again if this issue reoccurs. Thanks for the tips on this forum. Very helpful.
 
I have had the no audio issue several times. In this case, the radio has no audio but strangely navigation will still produce audio. Whenever this happens, volume knob does nothing, and on/off does nothing. Only fix for me is to stop the car, turn it off, open the door, close the door, and restart. This fixes no audio issue for me. Fortunately I haven't had anything more severe than that.
 
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