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The joys of early adoption. I called two dealers here in Montana and from the sound of it EVERY passport sold in MT has the ac issue...only about 8-10 of us so far. They told me its the evaporator unit and theyre stocking up to replace them all. Also looking into the TCU service bulletin as my touch screen freezes and i cant start the car with the app.
Way back when Honda Motorcycle dealers had issues with a new model, Honda sent the required number of repair parts to those dealers. Haven't looked at the production numbers for Passports, but this could be a rather large amount of CFC's vented into the atmosphere:mad:. All due to lack of quality control.

Has American Honda Manufacturing informed the proper authorities as to this event. Doubt the NHSTA would be interested. Honda needs to come clean!

For those of us affected by this event keep good records. If the Freon compressor was run for any length of time it could be damaged. As the Freon escapes, so does the lubrication oil.
 
Yes, we have another Passport with the infamous evaporator gasket leak. Seems the diagnosis was a team effort by all members of the service department. One of the service advisors spoke with me a while and I mentioned said leak; evaporator gasket leak described on the web. Off he went back to the service area and returned several minutes later. Sure enough at the evaporator area of my Passport the leak was covered with volcanic pumice and crushed rock fragments. The lubricant added to the Freon charge is a wonderful magnet!

This is great fun, 50 mile round trips to the Honda dealer. More fun to follow, repair parts are only 5 days away. A gizmo; Freon receiver/drier, gasket and other thingies will be replaced. Really not sure why, but it is under warranty.

The Freon receiver/drier has a dual purpose. Compressors that I've dealt with hate compressing liquids. For the most part, liquids don't compress. Results are broken compressors. The receiver catches any liquid Freon returning to the compressor suction. With a proper Freon charge only Freon gas finds a way to the suction of the compressor. The drier will catch and retain any water vapor that is not removed by way of the vacuum pump used to pull all air & etc from the AC system before the Freon and lubricant are charged.

later...…..back to playing Solitaire with a deck of 51.

Stuck,
 
Dealer confirmed yesterday I have the same issue as everyone else. Parts arrival was delayed so I have to go in again next week. Both dealerships I called were quick to pre-approve the repair and order parts before even seeing the car. Sounds like its widespread and Pilots got it too. I’m guessing dealers will start doing the repair as a matter of course as soon as the cars are unloaded from shipping. Sounds like they are replacing my whole unit rather than just the seal and its not a quick fix. 5-6 man hours.

Between this, a decade of paint problems, and the abysmal and glitchy infotainment system, honda is under a lot of pressure. Dealers seem frustrated too as all these problems are pretty much doubling their workload. Both dealerships i visited were overflowing with brand new customer cars in their service lots.
 
For grins & giggles:

Or for the retired and time on their hands please go back in time a decade or more. Research the following.

Might want to start with Bell Laboratory and a fellow by the name of Deming. His research/work most notably, SQC, was one reason WWII was won by the Allies. Our war material had to work the first time as it rolled off of the assembly lines. There is no excuse when bullets are flying!

Deming, at war's end took his methods to Japan and that country embraced his teachings. Soichiro Honda turned the motorcycle industry upside down with quality control! From my life's experience American Honda Manufacturing is living on past laurels.

Work and life is so, so, much easier when things are built correctly the first time. There is a huge lack of desire and talent in today's workforce. At my age, it is sit back, relax, have another beer, and watch the struggle.

Stuck,
 
For grins & giggles:

Or for the retired and time on their hands please go back in time a decade or more. Research the following.

Might want to start with Bell Laboratory and a fellow by the name of Deming. His research/work most notably, SQC, was one reason WWII was won by the Allies. Our war material had to work the first time as it rolled off of the assembly lines. There is no excuse when bullets are flying!

Deming, at war's end took his methods to Japan and that country embraced his teachings. Soichiro Honda turned the motorcycle industry upside down with quality control! From my life's experience American Honda Manufacturing is living on past laurels.

Work and life is so, so, much easier when things are built correctly the first time. There is a huge lack of desire and talent in today's workforce. At my age, it is sit back, relax, have another beer, and watch the struggle.

Stuck,
In other words, they don’t make ‘em like they used to. Though WW2 was won without AC I imagine.
 
dealer left the caps off my ac lines when they sent home my car for the weekend and now theres a bunch of crap on the under side of the hood...

apparently they started the repair by purging the lines but didnt finish the job when the part never showed up so they sent it home dry with no caps. dont like the idea of driving around like that.
 
dumb dealer left the caps off my ac lines when they sent home my car for the weekend and now theres a bunch of crap on the under side of the hood...

apparently they started the repair by purging the lines but didnt finish the job when the part never showed up so they sent it home dry with no caps. dont like the idea of driving around like that.
That "bunch of crap on the under side of the hood" is most likely lubricant sprayed there when someone discharged the Freon. A huge NO NO!!!! CFC's have to be recovered! All certified technicians are required to pass an exam and have equipment to recover CFC's.

Once again going way back 1994-1995 anyone servicing refrigeration units had to pass a certification exam. Venting CFC's to the atmosphere is wrong. Take a photo, got a smart phone? Going through the olde junk box, the certification was required by 40 CFR 82 Subpart F.

Research, find out what government agency handles violations.

Talk to anyone in business today, the challenge is to find qualified employees. Maybe more drugs should be legalized. Education is lacking, no funding for education. Is our country competitive on the global market?

Stuck,
 
That "bunch of crap on the under side of the hood" is most likely lubricant sprayed there when someone discharged the Freon. A huge NO NO!!!! CFC's have to be recovered! All certified technicians are required to pass an exam and have equipment to recover CFC's.

Once again going way back 1994-1995 anyone servicing refrigeration units had to pass a certification exam. Venting CFC's to the atmosphere is wrong. Take a photo, got a smart phone? Going through the olde junk box, the certification was required by 40 CFR 82 Subpart F.

Research, find out what government agency handles violations.

Talk to anyone in business today, the challenge is to find qualified employees. Maybe more drugs should be legalized. Education is lacking, no funding for education. Is our country competitive on the global market?

Stuck,
I’d be very surprised if they didnt recover the freon properly. im just wondering if it’s residual that vented when i left the dealership with it capless and dry. hope it didnt lose too much oil. im definitelty documenting all of this. i do also have concerns about the competence of my local dealer. i bought my passport from a competing dealership in another town, which they seem to have blackballed me for already. there have been other repairs that didnt go so well and only made a mess under the hood on some other cars ive had. i agree dealerships need a culture change and technicians shouldnt hate their jobs. i will give mine the benefit of the doubt, though, and see how this pans out. just hoping to have worry free AC by next weekend.
 
The missing caps will not cause what you have under the hood. The caps are to protect the valves on the low pressure & high pressure lines where the dealership's AC machine is connected. Those caps will not prevent leaks.

Stuck,
 
There have been many changes regarding refrigerants during the past several years. Possibly dealers/Service Techs are not keeping up on refrigerant handling.

I don't believe "Freon", for instance, is used any more. The latest refrigerant is described as "R1234YF" (Honeywell is one supplier) and it is my understanding that ALL auto manufactures are to use this new refrigerant by a certain date. I don't know if Honda has 100% updated the use yet.

One key question is: Have Service Techs been recently qualified and updated in new refrigerant handling?
 
There have been many changes regarding refrigerants during the past several years. Possibly dealers/Service Techs are not keeping up on refrigerant handling.

I don't believe "Freon", for instance, is used any more. The latest refrigerant is described as "R1234YF" (Honeywell is one supplier) and it is my understanding that ALL auto manufactures are to use this new refrigerant by a certain date. I don't know if Honda has 100% updated the use yet.

One key question is: Have Service Techs been recently qualified and updated in new refrigerant handling?
The use of the word, Freon, is generic. Last real conversation with anyone working with refrigeration, only a qualified/certified person could order/purchase/use refrigerants. Been a while since I played in this arena and every time I look at an AC unit there is a new R*****?? description..............someone else's challenge. Bet the regulations are the same, don't vent to atmosphere.

Stuck,
 
The use of the word, Freon, is generic. Last real conversation with anyone working with refrigeration, only a qualified/certified person could order/purchase/use refrigerants. Been a while since I played in this arena and every time I look at an AC unit there is a new R*****?? description..............someone else's challenge. Bet the regulations are the same, don't vent to atmosphere.

Stuck,
"The use of the word, Freon, is generic". This is true. That is why I put the word in quotes. Just giving forum members some background and education since it helps to know some facts when dealing with refrigerants ESPECIALLY for the reasons I had given. Fact:
Freon is the name of a registered patent for a commercial refrigerant manufactured by DuPont. Although Freon is a brand name, it has come to be referred to in the HVAC industry as a synonym for “refrigerant.”
 
"The use of the word, Freon, is generic". This is true. That is why I put the word in quotes. Just giving forum members some background and education since it helps to know some facts when dealing with refrigerants ESPECIALLY for the reasons I had given. Fact:
Freon is the name of a registered patent for a commercial refrigerant manufactured by DuPont. Although Freon is a brand name, it has come to be referred to in the HVAC industry as a synonym for “refrigerant.”
Yes freon is the ‘kleenex’ of refrigerants. In any case, venting any kind is highly illegal and we all could face long term reliability issues with our AC’s given they’ve been ran dry with the oil having a chance to escape too. Coincidentally this week I’m shooting photos of an environmental attorney. Maybe I’ll drop a few hints about honda venting a few thousand AC units to the atmosphere this year and see what she says.
 
Was just directed to this thread... 8 week old Passprt here, went to use the AC for the first time, nada. Getting fixed this week... he did say a seal at the sensor was the issue... but after reading this thread , I’ll be confirming it’s the evaporator.
 
Was just directed to this thread... 8 week old Passprt here, went to use the AC for the first time, nada. Getting fixed this week... he did say a seal at the sensor was the issue... but after reading this thread , I’ll be confirming it’s the evaporator.
Just got back from the dealership and she’s blowing cold. I’ll feel relieved when I go a few weeks without issues, but so far so good. There seems to be contradictory info in this thread so I thought I’d pick the service advisor’s brain about the repair and report what I learned.

First off, my dealership has 40 sets of parts on backorder for this repair and I was super lucky to beat the rush. I live in a town of 80,000 so you do the math on cars affected if you live in a city. I was told it affects Pilots, Ridgelines, and Passports. Honda has not issued an official TSB or recall and is so far only fixing cars based on customer complaint. If you have this issue, go to your dealer now or you’ll have a hot summer! I imagine the tsb or recall are imminent, but you don’t need them for the repair to be approved so beat the rush!

Secondly, the issue is the condenser, not the evaporator which is a relief. Evaporator is inside the dash in the heater core so it would require the whole dash to be removed. The condenser is the little ac radiator that sits in your front bumper.

They did have to remove the front bumper and realign the honda sensing radar sensor after the repair, but they did a good job.

They replaced the entire condenser assembly along with some o-rings, refrigerant, and compressor oil. This was a relief as I feared running it dry could cause problems long term. The service advisor said they totally redesigned the condenser assembly as the line connection to it did not fully seal. Maybe someone with more time on their hands can check part numbers to verify there is a new condenser design.

I’ve attached my work order for reference. Good luck Passport team!

Image
 
I'm hoping my Passport doesn't start having this AC problem. It will be the super hot part of the year in Houston real soon. Luckily, I've had no issues so far.
You are probably safe. I think for most of us the AC didnt work at all. The guy at the dealership did tell me the part sometimes takes a few months to fail, but for the most part it was f’d from the factory.
 
I've owned my Passport for 1 week and haven't needed the AC until today. It was a sunny 70 so I put the temp about 68 and it was not cool, so I lower the temp to 59 and it's barely cool even with the ECON turned off. It's supposed to be in the mid to upper 80s this weekend, so it's going to the dealer first thing tomorrow morning.
 
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