[blankenshiplaura]

I had the same issue when I got mine and took it to the dealer..actually kind of felt silly when they told me it had to do with the memory seats..I set it wrong and took the wrong key fob with me..make sure that when you reset your memory seats you do the same with the mirrors they are connected and when you set driver #1 on your car you have to have the key fob driver #1,,they are numbered 1 & 2.

Great description of the resolution. This is why you have to take complaints and issues with a grain of salt until more troubleshooting and investigation takes place. Sometimes problems are real, sometimes not.

 

[blankenshiplaura]

To be clear, I mean that sometimes problems aren't defects with the vehicle. But they're still an issue for the owner that others can learn from.

 

[blankenshiplaura]

What software update?

Read the post just prior to the one you quoted.