This is all part of the infotainment issue that Honda has been avoiding dealing with for over a year. There is a class action lawsuit that you can be part of once there is a settlement. My Passport has been at the dealer for almost a month. I have their rental and have refused to pick it up until fixed. Supposedly there is a fix by replacing the infotainment amp that had a part that wasn’t rated at 180 degrees as per spec.. supposedly the new amps will start arriving at the dealers this week with mine supposedly returned by Wednesday. In fact at this point most dealers are just turning away clients and saying to come back when the fix is in place... Mark