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Was told by my dealer same thing - cooler included as standard on Elite. Purchased vehicle than looked at cooler install instructions because I still had my doubts. Cooler not installed. Talked with dealer sales and service reps. All agreed after some research cooler not pre-installed or standard equipment, it is an accessory at additional cost. I stated I purchased my vehicle with the understanding it was included. Dealer agreed to cover parts & labor and install one.It's a good question. The salesperson told us that all of the AWD transmissions have the cooler standard, but that's not the way I read it on the Honda website. I'm not planning to tow anything close to 5k lbs at the moment, but I'm planning to have a mechanic confirm it before I do.