[patriciagutierrez]

I own a garage door company so I am very familiar with homelink and garage door openers. First, what brand of opener do you have and about how old is it? The information homelink gave you about LED light bulbs is correct. In fact, compact fluorescent bulbs can interfere too. Do you have LED or compact Fluorescent bulbs in your opener or near it?

Have you done anything else in your garage besides adding the passport?

 

[patriciagutierrez]

Typically this is a problem with all openers. Some, not all, LED lights give off a radio frequency that can interfere with the opener specifically the rage of the transmitter. The good news is that there are some that do not interfere. I sell LED bulbs (the ones that go on a regular socket) at my store that, have been tested by Genie and Overhead Door brands, that do not interfere with the openers.

I’m not sure if the other types of LEDs like the trough ones give off the same interference. I would start by calling the manufacturer of your garage door opener and ask the tech support.

I suspect your problem is from interference from something in your garage and not an issue with homelink.

 

[patriciagutierrez]

Glad I could help! I run into this problem all the time as of late. I suspect because the LED light bulbs have come down in price.