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Hello! I’ve been a Passport owner since April 2019. I am a big user for the autostart (on keyfob) to allow my vehicle to warm up early in the morning before I head-out and in the warm afternoon too allow that car to cool down before entering. I’ve noticed that the autostart doesn’t work 90% of the time! I also noticed that the automatic real tailgate doesn’t work 90% or the time.
I wanted to bring this up because I brought my car to the dealership that I purchased it at and they tested 5 other HONDA Passports of the same year, model, trim level and found the defect in all of them (50% of the time the automatic start would work and for the rear tailgate 25%). They reported that this is considered “normal function” on the work order as a cover up but I don’t think this is good especially if we’ve paid a hefty amount on the vehicle! Please test yours out and let me know. I am currently going through arbitration because I refuse to keep a vehicle that isn’t meeting my standards.
I wanted to bring this up because I brought my car to the dealership that I purchased it at and they tested 5 other HONDA Passports of the same year, model, trim level and found the defect in all of them (50% of the time the automatic start would work and for the rear tailgate 25%). They reported that this is considered “normal function” on the work order as a cover up but I don’t think this is good especially if we’ve paid a hefty amount on the vehicle! Please test yours out and let me know. I am currently going through arbitration because I refuse to keep a vehicle that isn’t meeting my standards.